What is Live Casino?
Live Casino is an exciting new way to play your favorite table games! You can enjoy classic casino games, such as Blackjack, Roulette, Baccarat, Craps and Poker, streamed in real-time video, delivering an authentic gambling experience where real dealers shuffle, deal and interact with players, just like in a real casino.
The game is hosted by a real presenter. You can interact with them as they deal the cards and throw the ball or dice. Multiple camera angles give you an immersive gaming experience, all from the comfort of your home.
What’s the difference between Live Casino table games and online table games?
Live Casino game outcomes are determined with real cards whereas other online table games on Saint Lucia National Lottery’s website use a random number generator to determine game outcomes.
With Live Casino table games, you can place your bets in real time as the presenter reveals the cards, throws the ball or rolls the dice before your eyes. You can enjoy the feeling of being in a real, land-based casino—all from the comfort of your computer, tablet or phone.
Our online table games, on the other hand, are played without a presenter and afford players a more personal and intimate setting.
How do I play Live Casino?
Clicking on any of the Live Casino game tiles will launch Live Casino. You can watch on any game table without sitting down or placing a bet, so feel free to open it and look around!
To place a bet, pick your game type and/or table. Select a chip value, then select a betting spot, and your bet is placed. Now the game plays out and your bet is settled based on the game outcome.
Can I interact with the dealers/presenters?
Absolutely! The chat feature allows you to interact with the dealers/presenters and players at your table. As long as you write to them in their language, the dealers/presenters can answer your questions verbally, allowing you to interact with them all throughout the game!
What’s more, technical assistance is available at all times. If you have questions about Live Casino, just click the Live Support button to contact our moderators.
What if I have a Live Casino issue?
If you have an issue, we can help several ways. Live Casino has a chat function that allows you to chat with your dealer or the Live Casino customer support staff to notify them of your issue.
If you have an issue not related to Live Casino, with depositing for example, contact Saint Lucia National Lottery’s Customer Support through chat, email or phone.
When is the Live Casino studio open or closed?
The Live Casino studio is open 24 hours per day!
What are the system requirements for Live Casino?
Always use the most up-to-date version of your browser to ensure a good Live Casino experience.
Why does my Live Casino balance not update automatically?
The Live Casino balance updates each time it connects with the Saint Lucia National Lottery server but these two systems are not always connected. For example, if you deposit money to your Saint Lucia National Lottery account while the Live Casino game is open, you will not see your balance update in the Live Casino game until an event occurs that requires to contact the Saint Lucia National Lottery server. Here are some examples of events that require the two servers to connect: launching the Live Casino game; making a wager; settling a wager.
What is multi-table mode?
Discover what Saint Lucia National Lottery has to offer by playing up to four tables at once in the same game window or just as an observer. More tables, more fun! Add a table by clicking the “[+] table” icon on the game interface. The size and position of the game window will automatically adjust as soon as you add a table to give you the best possible view.
Have additional questions?
You can call our Customer Service at (758) 453-1701.